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Client Feedback Form

Wednesday, 01. 6. 2010

Dalen Design is committed to monitoring the quality of the services we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (you may remain anonymous by leaving the first three fields blank)

Your Name

Company

Your Email


Please rate the following aspects of our work:

1. Understanding your business requirements
   Excellent Good Adequate Poor Unacceptable

2. Communicating clearly and effectively
 Excellent Good Adequate Poor Unacceptable

3. Keeping you informed of progress
 Excellent Good Adequate Poor Unacceptable

4. Meeting timelines
 Excellent Good Adequate Poor Unacceptable

5. Working with you and your team
 Excellent Good Adequate Poor Unacceptable

6. Providing value for money
 Excellent Good Adequate Poor Unacceptable

7. Responding promptly to problems
 Excellent Good Adequate Poor Unacceptable

8. Meeting overall project objectives
 Excellent Good Adequate Poor Unacceptable


Overall, how do you rate the quality of products and services we provide?

 Excellent Good Adequate Poor Unacceptable


What level of confidence do you have in us to deliver the products and services that you require?

 Complete A lot Some Little None


Overall, is our performance ...

 Getting much better? Getting better? Staying at about the same level? Getting worse? Not applicable


Based on our performance, how likely is it that you will use us in the future?

 Certain Very likely Somewhat likely Unlikely Very unlikely


If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

The majority of our projects come from referrals and therefore we'd love to hear if you enjoyed working with us. Your feedback is important to us and greatly appreciated!

Submit a Testimonial