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Wednesday, 01. 6. 2010
Dalen Design is committed to monitoring the quality of the services we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (you may remain anonymous by leaving the first three fields blank)
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1. Understanding your business requirements Excellent Good Adequate Poor Unacceptable
2. Communicating clearly and effectively Excellent Good Adequate Poor Unacceptable
3. Keeping you informed of progress Excellent Good Adequate Poor Unacceptable
4. Meeting timelines Excellent Good Adequate Poor Unacceptable
5. Working with you and your team Excellent Good Adequate Poor Unacceptable
6. Providing value for money Excellent Good Adequate Poor Unacceptable
7. Responding promptly to problems Excellent Good Adequate Poor Unacceptable
8. Meeting overall project objectives Excellent Good Adequate Poor Unacceptable
Excellent Good Adequate Poor Unacceptable
Complete A lot Some Little None
Getting much better? Getting better? Staying at about the same level? Getting worse? Not applicable
Certain Very likely Somewhat likely Unlikely Very unlikely
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